The failsafe process for managers who want happier, more effective teams.

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"Before the Next Level One-on-Ones Course my team was resistant to being vulnerable and our one-on-ones were mainly task driven. Now, I'm more confident in running my one-on-ones with my team and our one-on-one time is spent helping them grow their career and feel good about the work they're doing."

 

Allan N., Area Director, Shake Shack

Introducing the "Next Level One-on-Ones Course"

Who is it for?

This course is for managers struggling to connect with their team and get the results they believe they could have. If you wish your team was more effective, then this is the course for you.

How does it work?

You watch the modules, complete the action items, use the provided process, scripts and templates. Ask questions within each module, follow the process, get results. The course can be completed in a few hours.

What does it cost?

You can enroll in The Next Level One-on-Ones course for as little as $199. Want even more tailored coaching and support? Check out our On-Demand + Coaching and Collaborative Cohort programs.

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Hi, I'm Chris!

Years ago I was asked to lead a team doing work I had never personally done in an industry I was unfamiliar with. I knew I wasn’t a perfect manager, but I had been leading teams for over 30 years and felt relatively confident that my training and experience would help make it work.


I was wrong. It turned out the team had been through the ringer with their previous boss, and it became abundantly clear that they didn’t trust me. The morale on the team was awful and they had no idea what success was supposed to look like. It didn’t take long for me to realize my “tried and true” management experience was going to be put to the test. Not long after that, I could see I was failing that very test.


I knew drastic change was necessary, but though I had faced almost every professional and relational issue you can imagine, I simply couldn’t find a way to unlock to potential of this team.One day one of my team members asked if we could talk. He was struggling to make sense of his laundry list of “priorities” and wanted help clarifying how he could contribute what was vital to our team’s success.

"My team was underperforming, and I realized it was my fault."


A switch flipped in my head.


I was reminded of the other times in my career when I thought I had been completely clear with my teams, only to find out they had no idea what they were supposed to be doing. I was embarrassed by my lack of clarity and the confusion I caused my teammate.


That’s when we started down the process that would lead to the foundational philosophies and processes that are built into Uptick and are taught here in “The Next-Level One-on-Ones Course."


After just a couple weeks I saw a dramatic turnaround and this same team member was cranking out work like I’d never seen him do it before. And because he was meeting and exceeding clear expectations, he was happier and much more confident. He was winning!


Naturally, I decided to have these one-on-ones with more people on the team. The crazy part was it kept working with each new person I met with! And though it didn’t happen over night, over time the team started to trust me – believing that I saw it as my job to help them, not to reprimand them and coerce them to produce more work in less time.

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"As a newer manager of a growing team, Next Level One-on-Ones equipped me with the language, skills, and knowledge I needed to move our one-on-ones away from standard project check-in’s to higher order discussions on career growth and opportunities for improvement."

 

Paul G., Director of Data Analytics, American Hospital Association

What's included in the course...

30+ On-demand Videos

These videos teach foundational principles and a process to plan, introduce and have effective one-on-one meetings that go beyond the traditional status update and help you connect with your teams.

Action-oriented Resources

10+ downloadable resources, including scripts for introducing one-on-ones, a roadmap for your first one-on-one, Conversations Guides and more.

 

Coaching & Support

This isn’t a course you sign up for, work through alone, and burn out on. You’ll get direct access to Uptick’s Co-founders for coaching and feedback.

 

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"I loved the course videos. They were short and sweet micro learnings that were casual, but professional and very approachable in nature. The videos were incredibly valuable for me."

 

Jolene T., Learning and Development Manager, Vertin

On-Demand

$199

 

Includes...

  • 30+ On-demand video lessons

  • 10+ action-oriented downloadable resources

  • 1 month free Uptick subscription

  • Certificate of completion

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On-Demand + Coaching

$499

 

Includes...

  • Everything in the On-Demand Package +

  • A 1 hour, private coaching call 

  • 3 month free Uptick subscription

  • Certificate of completion

 

 

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Collaborative Cohort

$1,999

 

Includes...

  • Everything in the On-Demand+ package

  • 5 Group Cohort Calls

  • 3 additional Coaching Calls

  • Access to  Slack community

  • Certificate of completion

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"I loved my calls with Chris and Michael — engaging with them was incredibly valuable.
"

 

Logan S., Co-founder, Talos Dynamics

This course is for...

 

This course is for managers struggling to connect with their team and get the results they believe they could have. If you already have a team that's outperforming your expectations, this course isn't for you. 

  • New managers
  • Managers who are just starting one-on-ones
  • Managers who are already doing one-on-ones
  • HR teams looking to train managers
  • People Ops teams
  • Leadership and development teams

Frequently Asked Questions

Is there a discount for current Uptick users?

If you are a current Uptick user on our Standard or Enterprise level plans, you can enroll in the On-Demand program for free. To learn how, please send an email to hello@uptickapp.com

Are there any prerequisites for this course?

There are no prerequisites for this course — anyone who is interested in having productive one-on-ones with their team is able to enroll.

How can I get this course paid for?

Teams get better when their leader gets better, most companies and organizations have budgets set aside for leadership development and training. Use this script to get approval to expense “The Next Level One-on-Ones Course” as a leadership development and training expense.

Who is teaching the course?

This course is taught by Uptick Co-founders, Chris Zaugg and Michael Probert. Chris has over three decades worth of experience building and managing teams and is passionate about establishing and maintaining trusting relationships with his team members — and helping others do the same. Michael brings his experience being both a team lead and individual contributor, to give thought-provoking insights and observations from both perspectives. 

What is included in the course?

Included in the On-Demand program is:

  • Instant access to 6 video modules (30+ videos total)

  • Instant access to 12 action-oriented resources

  • Direct Access to Chris and Michael for coaching and feedback

  • A 1 month, Standard Plan subscription to Uptick for you and up to 4 of your team members

  • Certificate of completion

Included in the On-Demand + Coaching program is:

  • Instant access to 6 video modules (30+ videos total)

  • Instant access to 12 action-oriented resources

  • Direct Access to Chris and Michael for coaching and feedback

  • A 1 hour, Private Coaching Call with either Chris or Michael

  • A 3 month, Standard Plan subscription to Uptick for you and up to 4 of your team members

  • Certificate of completion

Included in the Collaborative Cohort program is:

  • Access to 6 video modules (30+ videos total)

  • Access to 12 action-oriented resources

  • Direct Access to Chris and Michael for coaching and feedback

  • 4 , 30 minute Private Coaching Calls with either Chris or Michael

  • 5 Group Cohort Calls

  • Access to our private Slack community

  • A 3 month, Standard Plan subscription to Uptick for you and up to 4 of your team members

  • Certificate of completion

What does "you'll get direct access to Chris and Michael for coaching and feedback" mean?

If you enroll in the On-Demand program, this means you'll be able to chat with Michael and Chris directly from the course during "Office Hours". Feel free to ask them any questions you have about the material, for specific advice or help with navigating the course.

If you enroll in the On-Demand + Coaching program, you'll schedule a Private Coaching Call with Chris or Michael, where you'll be able to dive deep into the challenges you're facing on your team, and receive specific feedback and advice tailored to your situation.

If you enroll in the Collaborative Cohort program, in addition to 4, 30 minute Private Coaching Calls, you'll also have 4 Group Cohort Calls where you can share and learn from the experiences, challenges and successes of other Cohort members. You'll also receive access to our private Slack community. 

Where can I learn more about the Collaborative Cohort program?

You can learn more about our cohort style course here

What's your refund policy?

We have a "30 Day Give it Your All Guarantee". If you complete the course and aren’t able to generate results with your team that you’re looking for, we want you to write us for a refund. We’re 100% confident that you’re going to dramatically change the sentiment on your team and have a more engaged, higher performing team as a result of this course.